Provider Relations Division
The HealthChoice Provider Relations Division is the primary source of information and assistance for Providers participating in the Provider Network.
Provider Relations is primarily responsible for:
- Performing the day-to-day duties necessary to manage the Provider Network including the distribution of contracts, applications, and all other documentation utilized to obtain and store accurate provider information.
- Maintaining the Network Provider database, which is used as the primary source of provider information for the Provider Self Service feature of the Provider website and the claims payment system.
- Handling inquiries from providers about contract terms, reimbursement, and basic claim issues, as well as, inquiries from members needing assistance with issues that involve Network Providers.
Provider Relations Division office hours are from 7:30 am to 4:30 p.m., Monday through Friday.
Provider Relations Division Contact Information
3545 N.W. 58th Street, Ste. 600
Oklahoma City, OK 73112
Oklahoma City Area: 1-405-717-8790
All Areas: 1-800-543-6044
NOTE: It is important for the provider to send all written inquiries regarding Contract information or any documentation intended for the Provider Relations staff, directly to the Provider Relations Division at the address or fax number referenced in this section of the Manual. If it is addressed to a third party administrator there may be a significant delay in receiving a response.