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Home / Member / Handbooks / 2012 Text version Dental Handbook

The Oklahoma State and Education Employees Group Insurance Board, a Division of the Office of State Finance

HEALTHCHOICE DENTAL PLAN HANDBOOK

For Plan Year January 1 through December 31, 2012

This dental handbook replaces and supersedes any dental handbook OSEEGIB previously issued. This dental handbook will, in turn, be superseded by any subsequent dental handbook OSEEGIB issues.

Any updates made to this handbook after printing can be found on the OSEEGIB website at www.sib.ok.gov or www.healthchoiceok.com.

This handbook is available in CD format at the Oklahoma Library for the Blind and Physically Handicapped (OLBPH). Contact the OLBPH at 1-405-521-3514, toll-free 1-800-523-0288, or TDD 1-405-521-4672.

PLEASE READ THIS HANDBOOK CAREFULLY

A dispute concerning information contained within any Plan handbook or any other written materials, including any letters, bulletins, notices, or other written document, or oral communication, regardless of the source, shall be resolved by a strict application of OSEEGIB Rules or benefit administration procedures and guidelines as adopted by the Plan. Erroneous, incorrect, misleading, or obsolete language contained within any handbook, other written document, or oral communication, regardless of the source, is of no effect under any circumstance.

TABLE OF CONTENTS 

Online Information

Plan Identification Information and Notice

How the HealthChoice Dental Plan Works

HealthChoice Provider Network

Outline of Dental Plan Benefits

Summary Schedule of Covered Benefits

Exclusions and Limitations

Claim Procedures

General Provisions

Eligibility and Effective Dates

Continuing Coverage After Termination of Employment

Termination or Reinstatement of Coverage

Privacy Notice

Plan Definitions

Common Dental Terms

ONLINE INFORMATION 

Online Information Available Through Our Website at www.sib.ok.gov or www.healthchoiceok.com

ClaimLink

You can access your current plan information via the web. Using the ClaimLink option from the HealthChoice home page, you can view your eligibility, benefits, deductible, and claim status, as well as download your Explanation of Benefits. Registration is quick and easy. You will need to enter your name, date of birth, HealthChoice ID number, ZIP Code, and the last four digits of your Social Security Number. If you have any questions, please contact the dental claims administrator. For contact information, refer to Plan Identification Information and Notice.

Network Provider Directory

You can easily access the HealthChoice Network Provider Directory through the HealthChoice website. Click Find A Provider in the top menu bar on the home page and then click Medical and Dental Providers under HealthChoice Provider Listings.

Frequently Asked Questions (FAQ)

The FAQ section of our website is an interactive application that allows easy access to general Plan information by simply entering a question, phrase, or keyword on the search line. You also have the ability to search for information by category or topic using the advanced search feature.

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PLAN IDENTIFICATION INFORMATION AND NOTICE 

Revised March, 2012

Plan Name

HealthChoice Dental Plan

Plan Administrator

Oklahoma State and Education Employees Group Insurance Board (OSEEGIB)

A Division of the Office of State Finance

3545 NW 58 Street, Suite 110

Oklahoma City, OK 73112

1-405-717-8701 or toll-free 1-800-546-6044

TDD: 1-405-949-2281 or toll-free 1-866-447-0436

Member Services

HealthChoice Member Services and Provider Directory

1-405-717-8780 or toll-free 1-800-752-9475

TDD: 1-405-949-281 or toll-free 1-866-447-0436

FAX: 1-405-717-8942

Website: www.sib.ok.gov or www.healthchoiceok.com

Dental Claims Administrator

HP Administrative Services, LLC

P.O. Box 24870

Oklahoma City, OK 73124-0870

1-405-416-1800 or toll-free 1-800-782-5218

TDD: 1-405-416-1525 or toll-free 1-800-941-2160

Notice

The Oklahoma State and Education Employees Group Insurance Board (OSEEGIB), a division of the Office of State Finance, provides dental benefits to eligible state, education, and local government employees, former employees, survivors, and their dependents in accordance with the provisions of Oklahoma Statutes, Title 74, Sections 1301, et.seq. The information provided in this handbook is a summary of the benefits, conditions, limitations, and exclusions of the HealthChoice Dental Plan. It should not be considered an all-inclusive listing.

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HOW THE HEALTHCHOICE DENTAL PLAN WORKS 

This handbook provides a quick guide to the dental plan benefits. Please read this handbook carefully for explanations of the eligibility rules and what the Plan pays, limits, and excludes.

The benefits of the HealthChoice Dental Plan are based on cost-sharing features that include deductibles and coinsurance. Plan benefits and your out-of-pocket costs will differ depending on the provider you choose.

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HEALTHCHOICE PROVIDER NETWORK

As a HealthChoice member, you have the option to be treated by any dental provider and the option to change dental providers at any time. You are encouraged to use Network Providers whenever possible because you will receive a higher level of benefits.

The HealthChoice Provider Network helps you manage your overall dental care costs through a statewide and multi-state network. Network Providers have agreed to accept set dollar amounts, known as Allowed Charges, for the services and equipment they provide.

HealthChoice Network Providers have agreed not to bill you for amounts greater than the Plan’s Allowed Charges.

Non-Network providers do not contract with HealthChoice and are not limited by HealthChoice Allowed Charges. You should be aware that when non-Network providers are used, you are responsible for any amounts in excess of the Allowed Charges.

Finding a HealthChoice Network Provider

You can find a HealthChoice Network Provider by clicking Find a Provider in the top menu bar of the HealthChoice website at www.sib.ok.gov or www.healthchoiceok.com. You can search for providers by name, specialty, or location.

You can also contact HealthChoice Member Services to find a Network Provider. A Member Services representative can give you the names of Network Providers in your area. For contact information, refer to Plan Identification Information and Notice.

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OUTLINE OF DENTAL PLAN BENEFITS

Network Providers

When using a Network Provider, the Plan provides the following benefits:

   Preventive services covered at 100% of Allowed Charges

   Basic restorative services covered at 85% of Allowed Charges

   Major restorative services covered at 60% of Allowed Charges

   A $25 per person calendar year deductible for Basic and Major restorative services, or a combined $75 family calendar year deductible

   Orthodontia services for members under age 19, or members age 19 or over with TMD, are covered at 50% of Allowed Charges. Orthodontia benefits may be subject to the 12-month orthodontia waiting period. Refer to the Exclusions and Limitations section.

Network Providers file your claims for you.

The maximum calendar year benefit per person for Preventive, Basic, and Major Network and non-Network services combined is $2,000.

You are responsible for all non-covered services and amounts above the calendar year maximum.

Non-Network Providers

When using a non-Network provider, the Plan provides the following benefits:

   Preventive services covered at 100% of Allowed Charges

   Basic restorative services covered at 70% of Allowed Charges

   Major restorative services covered at 50% of Allowed Charges

   A $25 per person calendar year deductible for Preventive, Basic, and Major services, or a combined $75 family calendar year deductible

   Orthodontia services for members under age 19, or members age 19 or over with TMD, are covered at 50% of Allowed Charges. Orthodontia benefits may be subject to the 12-month orthodontia waiting period. Refer to the Exclusions and Limitations section.

You must file your claims with the dental claims administrator. Refer to the Claim Procedures section.

The maximum calendar year benefit per person for Preventive, Basic, and Major Network and non-Network services combined is $2,000.

You are responsible for all non-covered services, amounts above Allowed Charges, and amounts above the calendar year maximum.

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SUMMARY SCHEDULE OF COVERED BENEFITS

Preventive Services

Network

Calendar Year Deductible

None

Plan Pays (of Allowed Charges)

100%

Non-Network

Calendar Year Deductible

$25**

Plan Pays (of Allowed Charges)

100%

Basic Restorative Services

Network

Calendar Year Deductible

$25*

Plan Pays (of Allowed Charges)

85%

Non-Network

Calendar Year Deductible

$25**

Plan Pays (of Allowed Charges)

70%

Major Restorative Services

Network

Calendar Year Deductible

$25*

Plan Pays (of Allowed Charges)

60%

Non-Network

Calendar Year Deductible

$25**

Plan Pays (of Allowed Charges)

50%

Orthodontia

Network

Calendar Year Deductible

None

Plan Pays (of Allowed Charges)

50%

Non-Network

Calendar Year Deductible

None

Plan Pays (of Allowed Charges)

50%

*Network Services: There is a $25 per person calendar year deductible for Basic and Major Services combined. The family calendar year deductible for Basic and Major services combined is $75.

**Non-Network Services: There is a $25 per person calendar year deductible for Preventive, Basic, and Major services combined. The family calendar year deductible for Preventive, Basic, and Major services combined is $75.

Note: Network and non-Network deductible accumulate separately.

There is no deductible or lifetime maximum for Network and non-Network orthodontia services; however, the 12-month orthodontia waiting period may apply. Refer to the Exclusions and Limitations section.

You are responsible for all non-covered services and amounts above the calendar year maximum. You are also responsible for amounts above Allowed Charges when using non-Network providers.

Maximum Benefits

The maximum benefit applies per person and does not include deductibles:

   $2,000 per calendar year per person for Preventive, Basic, and Major services combined.

You are responsible for all charges above the $2,000 calendar year maximum benefit. Once you have exhausted your $2,000 calendar year benefit, your provider is not limited to the HealthChoice Allowed Charges.

Preventive

Covered services include:

   Teeth cleaning, bitewing x-rays, routine oral examinations, two covered per calendar year

   Topical fluoride treatment for dependent children through age 12, two covered per calendar year

   Full mouth x-rays, one covered per 36 months

   Supplemental bitewing x-rays, two covered per calendar year

   Space maintainers to replace prematurely lost teeth for covered dependent children under age 19

   Emergency palliative treatment

   Sealants on permanent teeth for covered dependents through age 16; reapplication is not covered

   Preventive resin restoration (sealant) in a moderate to high caries risk patient on permanent teeth with no    

   age restriction; reapplication is covered

Basic Restorative

Covered services include:

   Extractions, including wisdom teeth

   Oral surgery, including general anesthesia

   Amalgam, silicate, acrylic, synthetic porcelain, and composite filling restorations to restore diseased or  

   fractured teeth

   Certain treatments of periodontal disease

   Endodontic treatment, root canal therapy, and injection of antibiotic medications

   Repair or recementing of bridges, crowns, inlays, onlays, or dentures

   Relining or rebasing of dentures once every three years, except during the first six months after the initial installation ore replacement of the denture

Major Restorative

Covered services include:

   Initial placement of full or partial removable dentures, fixed bridgework, replacement of existing partial, or an addition of teeth to a partial removable denture or bridgework as covered by the Plan. The existing denture or bridgework must have been installed at least five years prior to its replacement and cannot be repairable, or the existing denture must be an immediate temporary denture that cannot be made permanent. Replacement with a permanent denture must take place within 12 months of the initial installation of the temporary device.

   Dental implant systems approved by the Food and Drug Administration (FDA).

   Inlays, onlays, gold fillings, or crown restorations to restore diseased or fractured teeth, but only when the tooth, as a result of extensive cavities or fracture, cannot be restored to proper function with amalgam, silicate, acrylic, synthetic, porcelain, or composite restoration.

Orthodontia

Covered services include:

   Orthodontic services for members under age 19

   Orthodontic services for treatment of temporomandibular joint dysfunction for members age 19 and older

   Molar uprighting

There is no deductible or lifetime maximum for Network and non-Network orthodontia services.

Note: The 12-month orthodontia waiting period may apply. Refer to Exclusions and Limitations section.

Please contact the dental claims administrator if you have questions about what orthodontia treatment can be started during the waiting period without jeopardizing your orthodontia benefits.

The orthodontia waiting period may not apply if you or your covered dependents had group dental coverage in force up to the effective date of HealthChoice coverage. Proof of other group dental coverage must be submitted at the time of enrollment.

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EXCLUSIONS AND LIMITATIONS

Exclusions

There is no coverage for the items in the following list. This list is not all-inclusive:

1. Dental care and supplies that are furnished in a facility operated under the direction of, or at the expense of, the U.S. Government, or its agency, or by a provider employed by such a facility.

2. Dental care and supplies for which there is no charge made, or no payment would be required, if the insured individual did not have coverage.

3. Dental care and supplies provided by a denturist.

4. Dental care and supplies that result from taking part in committing, or attempting to commit, and assault or felony.

5. Dental care and supplies due to sickness or injury covered by Workers’ Compensation, occupational disease law, or similar laws.

6. Dental care and supplies to the extent that they are payable under other provisions of the policy.

7. Dental care and supplies as a result of an act of war, declared or undeclared, insurrection, or release of nuclear energy.

8. Charges incurred after the covered individual’s benefit ends.

9. Supplies and prescription drugs for care or treatment, other than those used in a dentist’s office, or instructions in dental hygiene. Prescription drugs prescribed by your dentist may be covered by your health plan.

10. Expenses relating to an intentionally self-inflicted injury.

11. Hospital confinement and ancillary services, including anesthesia, for dental surgery when the confinement is necessary due to illness or other health conditions. These charges should be filed with your health plan.

12. Replacement of lost dentures.

13. Separately billed infection control fees.

14. Charges for missed or canceled appointments.

15. Gel-Kam and other take home fluorides.

16. Oral care and supplies which are used to change vertical dimension or closure except as provided under orthodontia benefits.

17. Adult orthodontics without a diagnosis of temporomandibular joint dysfunction.

18. Cosmetic procedures.

19. Charges made by a duly qualified dentist or oral surgeon for treatment of fractures and dislocations of the jaw, or for cutting procedures and treatment. These charges should be filed with your health plan.

20. Medical expenses for the treatment of temporomandibular joint dysfunction.

21. Medical services treating an oral condition.

22. Services supplied by a provider who is a relative by blood, or by marriage of the patient, or one who normally lives within the patient’s home.

23. Separately billed local or block anesthesia used in conjunction with restorative and/or surgical procedures.

Limitations

Orthodontia Waiting Period

If group dental coverage was not in effect immediately prior to your being covered under this Plan, there is a 12-month waiting period before orthodontia benefits are available, and no benefits are paid for any orthodontia treatment during that time period. You must be covered under the HealthChoice Dental Plan for 12 months, and banding must occur after the 12-month waiting period. Please contact the dental claims administrator if you have questions about what orthodontia treatment can be started during the waiting period without jeopardizing your orthodontia benefits.

The orthodontia waiting period may not apply if you or your covered dependents had continuous group dental coverage. The orthodontia limitation is waived when the following conditions are met:

   There is no break in group dental coverage

   You provide proof of loss of other group dental coverage

   Your request for coverage is submitted within 30 days of the loss of other coverage

Example 1

A dependent is enrolled in HealthChoice dental effective 10-1-11, and is subject to the orthodontic waiting period. The dependent receives an appliance made on 1-5-12 that costs $500. Banding for braces of $6,000 is done 9-1-12. Because services occurred before the end of the waiting period, no orthodontia benefits are paid for the appliance or the braces.

Example 2

Next scenario is identical to Example 1, except that the banding occurs 12-15-12. In this case, no benefits are available for the appliance, but benefits are available for the braces.

Example 3

Coverage is effective 2-1-11, and banding for braces occurs 12-16-11. No benefits are payable for braces. An appliance that costs $500 is made 6-1-12, and it is eligible for benefits.

Dental Accidents

Dental accidents are covered under the HealthChoice Health Plan which pays for medically necessary treatment for the repair of injury to sound natural teeth or gums. You must be a member of the HealthChoice Health Plan and treatment must be performed within 12 months following the accident. If you are enrolled in another health plan, contact that plan for information on how dental accidents are covered.

Procedures Requiring Certification

To be covered, certain procedures require certification by HealthChoice. Providers must submit requests for these procedures to the dental claims administrator and receive certification prior to services being performed.

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CLAIM PROCEDURES

Payment of Plan Benefits

Dental claims must be submitted on an ADA 2006 form. Items such as cash register receipts, pull-apart forms, and billing statements are not accepted and are returned to the sender.

Network

HealthChoice Network Providers are required by contract to submit claims for you using the appropriate form. Payment is automatically made to your provider.

Non-Network

Non-Network providers are not required to submit claims on your behalf and may not use the appropriate form. If this is the case, ask if they will submit the claim on your behalf using the appropriate form or if they will provide you a completed form so you can file the claim yourself.

Claims should be filed as soon as services are received or completed. Send your claim to the dental claims administrator. For contact information, refer to Plan Identification Information and Notice.

Non-Network claims are usually paid to you; however, you can choose to assign benefits directly to your provider.

When a valid assignment of benefits to your provider is submitted with your claim, payment is made to your provider. When there is no valid assignment of benefits, payment is made to you and you are responsible for paying your provider.

Claims Requiring Additional Information

If additional information is needed from you or your provider to process your claim, your Explanation of Benefits identifies the specific information needed. In some instances, a letter is also sent further explaining what information is required to complete processing. Be aware that your claim is closed until the needed information is received. Please be sure to include your member ID number and claim number when returning the requested information. Once the information is provided to the dental claims administrator, your claim is automatically processed. You do not need to resubmit your claim.

Claims Filing Deadline

Claims must be received no later than the last day of the calendar year following the year the claim was incurred. For example, if the date of service was July 1, 2011, the claim will be accepted through December 31, 2012. After December 31, 2012, the claim is not eligible for payment under the timely filing rule.

Claims for Services Outside the United States

If you receive services outside the United States, the following list details the claims procedures:

   Make arrangements to pay for the services or supplies

   Submit a claim

   All claims must be translated into English and converted to U.S. dollar amounts using the exchange rates applicable for the date of service; you must file the original claim along with the translation (Plan does not pay any costs for translating claims or dental records)

Allowed Charges are paid at the non-Network rate of coinsurance; you are responsible for amounts above the Allowed Charges.

Coordination of Benefits (COB)

If you or your dependents incur charges covered by another group dental plan, the benefits of each plan are coordinated so the total benefits received are not greater than the charges billed, or greater than your liability.

Verification of Other Insurance Coverage (VOIC)

When a VOIC form is needed to process a claim, the dental claims administrator sends one to you to complete and return. Failure to complete and return a VOIC form when requested will cause you claims to be denied for non-compliance.

Pre-Estimate

If a dental treatment is expected to cost more than $200 for Preventive, Basic, or Major covered services, a pre-estimate of benefits is recommended. A pre-estimate is filed like a claim and provides you with an overview of the costs of your treatment and the amounts the Plan will pay. A pre-estimate should be submitted before treatment begins and include required supporting documentation.

Your dentist or specialist must bill for the exact services pre-estimated, unless you make a request for additional services.

Disputed Claims Procedure

If your claim is denied in whole or in part for any reason, you have the right to have your claim reviewed. Requests for review of your denied claim along with any additional information you wish to provide must be submitted in writing to the dental claims administrator or call the dental claims administrator. For contact information, refer to Plan Identification Information and Notice.

If your claim remains denied after a claim review, you can appeal that decision to the Grievance Panel by contacting:

The Legal Grievance Department

3545 NW 58 Street, Suite 110

Oklahoma City, OK 73112

Or call 1-405-717-8701 or toll-free 1-800-543-6044. TDD users call 1-405-949-2281 or 1-866-447-0436.

The Grievance Panel is an independent review group established by statute 74 O.S. Section 1306(6).

All requests for hearings must be filed within one year from the date you are notified of a denial of a claim, benefit, or coverage.

You can submit a request for a Grievance Panel hearing and represent yourself in these proceedings. If you are unable to submit a request for a Grievance Panel hearing yourself, only attorneys licensed to practice in Oklahoma are permitted to submit your hearing request for you, or to represent you through the hearing process [75 O.S. Section 310(5)]

All claim reviews and final decisions of the Grievance Panel are made as quickly as possible. After completing the claim review and grievance procedures, an appeal can be pursued in an Oklahoma District Court.

Subrogation

Subrogation applies when you are sick or injured as a result of the negligent act or omission of another person or party. Subrogation means the HealthChoice Plans have a right to recover any benefit payments made to you, or your dependent, by a third party’s insurer, because of an injury or illness caused by the third party. Third party means another person or organization.

If you or your covered dependents receive HealthChoice benefits and have a right to recover damages from a third party, this Plan has the right to recover any benefits paid on your behalf. All payments from a third party, whether by lawsuit, settlement, or otherwise, must be used to repay HealthChoice.

You must promptly notify HealthChoice if you make a claim against a third party regarding any illness or injury for which HealthChoice benefits have been or will be paid. You or your dependent must provide information requested by HealthChoice. HealthChoice benefits can be withheld until information is received.

After any requested information is received from you, HealthChoice processes your claims, regardless of whether any third party may eventually be found liable for the expenses arising from your illness or injury.

For more information about subrogation, contact OSEEGIB. Do not contact the dental claims administrator regarding subrogation as this will only delay a response.

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GENERAL PROVISIONS

Provider-Patient Relationship

You may choose any provider or practitioner who is licensed or certified under the laws of the state in which they practice, and who is recognized by the Plan. Each provider offering dental care services is an independent contractor. The provider retains the provider-patient relationship with you and is solely responsible to you for dental advice and treatment or any subsequent liability resulting from the advice or treatment.

Although a provider may recommend or prescribe a service or supply, this does not necessarily mean it is covered by the Plan.

For information on what types of providers are recognized by the Plan, contact HealthChoice Network Management/Provider Relations at 1-405-717-8790 or toll-free 1-800-543-6044. TDD users call 1-405-949-2281 or 1-866-447-0436. This information can also be found by clicking FAQ in the top menu bar of the HealthChoice website at www.sib.ok.gov or www.healthchoiceok.com.

Inaccurate or Erroneous Information

Coverage obtained by means of inaccurate or erroneous information is canceled retroactive to the effective date, and premiums for coverage refunded. The refunded premiums are reduced by any claims paid by HealthChoice during that time.

Confirmation Statements (CS)

When you enroll or make changes to your coverage, you are mailed a CS. The CS lists the coverage in which you are enrolled, the effective date of coverage, and the premium amounts.

Corrections to Benefit Elections

You should review your CS to ensure that the coverage listed is correct. Any corrections must be submitted within 60 days of the election.

For current employees, corrections must be submitted to your Insurance/Benefits Coordinator.

For former employees, you must submit corrections to OSEEGIB.

Corrections reported after 60 days will be effective the first of the month following notification.

Right of Recovery

OSEEGIB retains the right to recover any payments made by the Plan in excess of the HealthChoice Allowed Charges. OSEEGIB has the right to recover such payments, to the extent of excess, from one or more of the following:

   Any person to, or for, or with respect to whom such payments were made

   Other insurers

   Service plans or other organizations

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ELIGIBILITY AND EFFECTIVE DATES

You are eligible to participate in the HealthChoice Dental Plan if you are:

   A current Education employee eligible to participate in the Oklahoma Teachers’ Retirement System and working a minimum of four hours a day or 20 hours a week.

   A current State of Oklahoma or Local Government employee regularly scheduled to work at least 1,000 hours a year and not classified as a temporary or seasonal employee.

New Employee

Coverage for new employees is effective the first day of the month following your employment date or the date you become eligible with your employer. If you want to make changes to the coverage you initially elected, you have a 30-day window following your eligibility date to make benefit changes. These changes are effective the first day of the month following the date the change is made.

Note: Orthodontia benefits may be subject to the 12-month orthodontia waiting period. Refer to the Exclusions and Limitations section.

Dependent Coverage

You must be enrolled in a group health plan in order to enroll yourself and your dependents in the dental plan. If dependent coverage is elected, all of your eligible dependents must be covered unless they are covered under another group dental plan, or are eligible for Indian or military dental benefits.

If you are enrolled and have a new dependent as a result of marriage, birth, adoption, or placement for adoption, you can enroll your dependent provided you request enrollment within 30 days following the marriage, birth, adoption, or placement for adoption. All other enrollments must be made during the annual Option Period and some limitations may apply. Refer to the Exclusions and Limitations section.

Note: Former employees can make changes only within 30 days of a qualifying event. Dependents or new benefit plans, other than vision, cannot be added during the annual Option Period.

Eligible Dependents

Eligible dependents include:

   Your legal spouse (refer to common-law marriages in this section).

   Your daughter, son, stepdaughter, stepson, eligible foster child, adopted child, or child legally placed with you for adoption up to age 26, whether married or unmarried.

   Your dependent, regardless of age, who is incapable of self-support due to a disability that was diagnosed prior to age 26. A Disabled Dependent Assessment Form must be submitted at least 30 days prior to the dependent’s 26th birthday. The Disabled Dependent Assessment Form must be approved by OSEEGIB before coverage begins or is extended past age 26.

   Other unmarried dependent children up to age 26, upon completion of an Application for Coverage for Other Dependent Children. Guardianship papers or a tax return showing dependency can be provided in lieu of the application.

Common-law marriages are recognized by the Plan. A new employee can add a common-law spouse at the same time they enroll. A current employee can request coverage on a common-law spouse during the annual Option Period, or in the event the common-law spouse loses other group coverage. To enroll a common-law spouse, the employee and spouse must sign and submit an enrollment or change form.

Eligible dependents can be excluded from coverage if they have other group dental coverage or are eligible for Indian or military dental benefits. You can exclude eligible dependent children who do not reside with you, are married, or are not financially dependent on your for support.

You can also exclude your spouse. If you exclude your spouse but cover other eligible dependents, your spouse must sign the Spouse Exclusion section of your enrollment or change form.

A dependent who is no longer eligible can apply for continuation of coverage under COBRA for a maximum of 36 months. Refer to the Continuing Coverage After Termination of Employment section for more information.

Note: If your spouse is also a primary member of a HealthChoice plan through their employer, dependent children can be covered under either parent’s dental plan, provided the parent is also enrolled. Dependent children cannot be covered under both parents’ plans.

Late Enrollee – Current Employees

If you previously declined enrollment in the dental plan because you had other group dental insurance coverage or Indian or military dental benefits, you can enroll:

   Within 30 days following the date your other group coverage ends

   During the annual Option Period

Changes to Coverage After Initial Enrollment

Certain qualifying events may allow a midyear benefit change; however, an enrollment or change form must be completed within 30 days of the qualifying event. Examples of midyear qualifying events include:

   A change in your legal marital status, such as marriage, divorce, or death of your spouse

   A change in the number of your dependents, such as the birth of a child

   A change in employment status that affects your eligibility or that of your spouse or dependents

   An event that causes your dependents to meet, or fail to meet, eligibility requirements

   Commencement or termination of adoption procedures

   Any judgments, decrees, or orders (your employer may allow changes only to health and dental)

   Changes in the coverage of your spouse or dependents under another employer’s plan

   Eligibility for leave under the Family Medical Leave Act

Current Employees

You can make changes to coverage within 30 days of a qualifying event or during the annual Option Period.

All changes must be in compliance with the rules of your employer’s Section 125 Plan, or if no 125 Plan is offered, in compliance with allowed midyear coverage changes as defined by Title 26, Section 125, of the Internal Revenue Codes (as amended) and pertinent regulations. Current employees must contact their Insurance/Benefits Coordinator for an enrollment or change form to make changes in coverage.

Former Employees

You can make eligible changes only within 30 days of a qualifying event. Dependents or new benefit plans other than vision coverage cannot be added during the annual Option Period.

Former employees and surviving dependents must submit a written request for changes in coverage to:

Oklahoma State and Education Employees Group Insurance Board

3545 NW 58 Street, Suite 110

Oklahoma City, OK 73112

Verbal requests for changes in coverage are not accepted.

Note: Oklahoma law prohibits dropping your spouse/dependents in anticipation of a divorce or legal separation. If you are in the process of separation or divorce, it is important that you contact your legal counsel for advice before making any changes to your coverage.

Options for Members Called to Active Military Service

Under the Uniform Services Employment and Re-employment Rights Act of 1994 (USERRA), coverage can be continued for up to 24 months. USERRA provides certain rights and protections for all employees called to serve our nation. All branches of the military including the Army, Navy, Marines, Air Force, Coast Guard, all Military Reserve units, and all National Guard units come under USERRA.

In addition to dental care provided by the military, you have the following choices regarding your current coverage:

   Keep all coverage. Your current employer is responsible for collecting and forwarding all premiums to OSEEGIB.

   Discontinue member coverage but keep dependent coverage. This is the COBRA option and dependents are billed directly at 102% of premiums, the COBRA rate, for health, dental, and/or vision coverage. Under COBRA rules, life insurance cannot be continued.

   Discontinue all coverage except life insurance. You are billed directly.

   Discontinue all member and dependent coverage.

Regardless of whether you receive written or verbal military orders, the OSEEGIB staff and/or your Insurance/Benefits Coordinator will assist you in making any benefit arrangements.

There is no penalty for renewing coverage upon discharge from active duty if coverage is elected within 30 days of your return to the same employment.

If you are a member of a Military Reserve unit or the National Guard and anticipate being called to active service, notify your Insurance/Benefits Coordinator at work.

Coverage for Other Eligible Dependents

You can cover certain other dependents if they are legally adopted, you have legal guardianship, or they meet other specific requirements. These dependents must meet all eligibility requirements, and you must:

   Request coverage within the set time frame

   Provide the necessary documentation

   Pay all premiums

   Cover all eligible dependents

Legal Adoption

An adopted dependent is eligible for coverage the first day of the month you obtain physical custody. You must submit an enrollment or change form to your Insurance/Benefits Coordinator (former employees must submit the form to OSEEGIB), including a copy of your adoption papers. In the absence of adoption papers or other court records, someone involved in the adoption process, such as your attorney or a representative of the adoption agency, must provide proof of the date you actually received custody of your child pending the final adoption hearing. You must request coverage within 30 days of the date of the initial placement for adoption, otherwise:

   Current employees cannot add coverage until the next annual Option Period

   Former employees cannot add coverage at any later date

Legal Guardianship

Guardianship follows the same guidelines as adoption. Refer to Legal Adoption in this section.

Other Forms of Custody

In the absence of a court order indication adoption, guardianship, or divorce, you can request coverage for other eligible dependents by submitting an enrollment or change form with a copy of the portion of your most recent income tax return that lists the children as dependents for income tax deduction purposes to your Insurance/Benefits Coordinator (former employees send the form and tax return to OSEEGIB).

Coverage for other eligible dependents begins on the first day of the month following the date you obtained physical custody and never applies retroactively.

In the absence of federal income tax return listing the children as dependents, you are required to provide an Application for Coverage for Other Dependent Children as specified by the Plan. If coverage is approved, it begins on the first day of the month following approval and never applies retroactively.

You must request coverage within 30 days of the date of the initial placement, otherwise:

   Current employees cannot add coverage until the next annual Option Period

   Former employees cannot add coverage at any future date

Note: The Plan has the right to verify the dependent status of the children, to request copies of the portion of your most recent income tax return that lists the children as dependents, and to discontinue coverage for dependents that are found ineligible for coverage.

Loss of Other Group Dental Insurance

You may not have enrolled in the HealthChoice Dental plan because you were covered under another group dental plan. If you later lose coverage under your other group dental plan, you can enroll in the HealthChoice Dental Plan provided the election is made within 30 days following the loss of other group dental coverage. If your previous coverage is in effect the day before your HealthChoice coverage becomes effective, no plan limitations apply. If your previous coverage is not in effect the day before your HealthChoice coverage becomes effective or your coverage was individual coverage, benefit limitations may apply. In order to avoid plan limitations, you can elect to have your HealthChoice coverage begin on the first day of the month in which you actually lost other group coverage. You must pay the full premium for that month; otherwise, coverage is effective on the first day of the month following your election.

Participating former employees can add eligible dependents within 30 days of the dependents’ loss of other group dental insurance.

Loss of another type of group coverage, such as health coverage, does not grant the right to enroll in the dental plan. Also, loss of group dental coverage does not grant the right to enroll in other types of coverage, such as health or life.

Premium Payment

Each month, you must pay the full premium for the coverage you have elected. Failure to pay premiums timely can result in your coverage terminating at the end of the month for which the last premium was received.

Leave Without Pay

If you are on approved leave without pay through your employer, you can continue coverage for up to 24 months from the first day you begin leave without pay status. You must make timely premium payments in full each month to your Insurance/Benefits Coordinator.

If your coverage terminates for failure to pay premiums on time, you can re-enroll as a new employee upon your return to work.

If you take leave under the Family Medical Leave Act (FMAL), please make premium payment arrangements with your employer before taking leave.

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CONTINUING COVERAGE AFTER TERMINATION OF EMPLOYMENT

If you leave employment, you and/or your covered dependents may be able to keep coverage under the Plan through one of the following options:

   Vesting or retirement rights through one of the public employee retirement systems established by the State of Oklahoma

   Years of service with state, education, or local government employers; also refer to Years of Service in this section

   Receiving benefits through the HealthChoice Disability Plan administered by OSEEGIB

   Survivor’s Rights for your covered depe3ndents in the event of your death

   COBRA (Consolidated Omnibus Budget Reconciliation Act)

Each month, premiums must be paid in full. Failure to pay premiums on time can result in termination of coverage at the end of the month for which the last premium was received.

Years of Service

You can begin or continue coverage after leaving employment if you make an election within 30 days following your employment termination date, and you meet one of the following conditions:

   You are eligible to participate in the Oklahoma Public Employees Retirement System and have eight or more years of service with a participating employer

   You are eligible to participate in the Oklahoma Teachers’ Retirement System and have ten or more years of service with a participating employer

   You are an employee of an education employer that participated in the Plan but does not participate in the Oklahoma Teachers’ Retirement System, and have ten or more years of creditable service

   You are an employee of a local government employer that participates in the Plan but does not participate in the Oklahoma Public Employees Retirement System, and have eight or more years of creditable service

Education Employees

If you were a career tech employee or a common school employee who terminated active employment on or after May 1, 1993, you can continue coverage through the Plan as long as the school system from which you retired or vested continues to participate in the Plan. If your former school system terminates coverage under the Plan, you must follow your former employer to its new insurance carrier.

If you were an employee of an education entity other than a common school (e.g., higher education, charter school, etc.), you can continue coverage through the Plan as long as the education entity from which you retired or vested continues to participate in the plan. If your former employer terminates coverage with the Plan, you must follow your former employer to its new insurance carrier.

Note: You cannot reinstate coverage that you discontinue or allow to lapse unless you return to work as an employee of a participating employer.

Local Government Employees

If you were a local government employee who terminated active employment on or after January 1, 2002, you can continue coverage through the Plan as long as the employer from which you retired or vested continues to participate in the Plan. If your former employer terminates coverage with the Plan, you must follow your former employer to its new insurance carrier.

Note: You cannot reinstate coverage that you discontinue or allow to lapse unless you return to work as an employee of a participating employer.

Some reinstatement exceptions may apply if you are a state employee who terminated employment as a result of a Reduction in Force (RIF). Refer to the State Government Reduction in Force and Severance Benefits Act section.

New Employer Retirees

All retirees with former employers that join the Plan after the specified grandfathered dates must follow their former employer to its new insurance carrier.

Following your Employer to a New Plan

When you terminate employment, your benefits are tied to your most recent employer. If your most recent employer discontinues participation with OSEEGIB, some or all of the employer’s retirees and their dependents (depending on the type of employer) must follow the employer to its new insurance carrier. This is true regardless of the amount of time you were employed with any participating employer.

If you retire and then return to work for another employer and enroll in benefits through your new employer, your benefits are tied to your new employer.

Continuation through the Disability Program

You can keep dental coverage in effect if you are receiving benefits through the HealthChoice Disability Plan. You can continue coverage as long as you are covered under the HealthChoice Disability Plan and pay premiums on time. You must maintain continuous coverage. If you discontinue coverage or allow coverage to lapse, it cannot be reinstated unless you return to work as an employee of a participating employer.

Survivors’ Rights

Your surviving spouse and dependents have 60 days following your death to notify OSEEGIB they wish to continue coverage. Coverage is effective the first day of the month following your death.

Your surviving spouse is eligible to continue insurance coverage as long as premiums are paid.

Surviving dependent children are eligible to continue coverage until age 26.

Disabled dependent children are eligible to continue coverage as long as they continue to meet the HealthChoice definition of a disabled dependent.

Note: COBRA continuation of coverage is available for dependent children who lose eligibility.

COBRA (Consolidated Omnibus Budget Reconciliation Act)

If you or your dependents’ coverage is terminated for any of the reasons in the list that follows, each covered member has the right to elect temporary continuation of coverage under COBRA.

You are eligible to continue coverage for up to 18 months if you lose coverage due to:

   A reduction in your hours of employment

   Termination of your employment for reasons other than gross misconduct

Your covered spouse is eligible to continue coverage if coverage is lost due to:

   Your death (refer to Survivors’ Rights)

   Termination of your employment for reasons other than gross misconduct

   A reduction in your hours of employment resulting in loss of coverage

   A divorce or legal separation*

Your covered dependent children are eligible to continue coverage if coverage is lost due to:

   Your death (refer to Survivors’ Rights)

   Termination of your employment for reasons other than gross misconduct

   A reduction in your hours of employment resulting in loss of coverage

   A divorce or legal separation of the parents*

   Your dependent no longer meets the requirements for dependent status

*Oklahoma law prohibits dropping your spouse/dependents in anticipation of a divorce or legal separation. If you are in the process of a legal separation or divorce, it is important you contact your legal counsel for advice before making changes to your coverage.

If you are a participating current employee, it is your responsibility to notify your employer within 30 days of a divorce, legal separation, or your child’s loss of dependent status under this Plan.

If you are a former employee, you must notify OSEEGIB in writing within 30 days of a divorce, legal separation, or your child’s loss of dependent status under this Plan. You or your eligible dependents must elect continuation of coverage within 60 days after the later of the following events:

   The date the qualifying event would cause you and/or your dependents to lose coverage

   The date your employer notifies you and/or your dependents of continuation of coverage rights

If the qualifying event is related to termination of employment or reduced hours, coverage can be continued for a maximum of 18 months. If the qualifying event is for any other eligible reason, coverage for dependents can be continued for a maximum of 36 months. Continuation of coverage terminates immediately for your and/or all covered dependents under the following circumstances:

   The Plan ceases to provide coverage

   Premiums are not paid on time

   You and/or your dependents become covered under another group dental plan

If you have questions regarding COBRA, contact your Insurance/Benefits Coordinator or OSEEGIB.

If you elect to continue coverage under COBRA, an extension of the maximum period of coverage may be available if a qualified beneficiary is disabled or a second qualifying event occurs. You must notify OSEEGIB of a disability or second qualifying event in order to extend the coverage continuation period. Failure to provide timely notice of a disability or second qualifying event can affect your right to extend the coverage continuation period.

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TERMINATION OR REINSTATEMENT OF COVERAGE

Termination

Your coverage, as well as any dependent coverage, ends on the last day of the month one or more of the following events occur:

   You terminate employment with a participating employer and choose not to continue coverage through vesting, non-vest, retirement, disability, or COBRA

   You do not pay the required premiums

   The Plan is terminated

   Your death occurs

In addition, a dependent’s coverage ends on the last day of the month they cease to be an eligible dependent. Upon review by OSEEGIB, if you or your dependent is found to be ineligible, coverage is terminated effective on the first day of the month of discovery. OSEEGIB reserves the right to recover any claims paid on behalf of an ineligible member.

Reinstatement

If you are currently employed by a participating employer and discontinue coverage on yourself or your dependents, you cannot apply for reinstatement of coverage for at least 12 months. To reinstate discontinued coverage, you must enroll within 30 days of:

   The expiration of the 12-month period; if coverage is not reinstated with 30 days of the end of the 12-month period, you cannot enroll in coverage until the next annual Option Period

   The loss of other group dental coverage or other qualifying event

To reinstate coverage, proof of the loss of other group dental coverage or other qualifying event must be submitted. If coverage is not continuous between the two plans, the 12-month orthodontia waiting period applies. Refer to the Exclusions and Limitations section.

Former employees who did not continue coverage, or who discontinued coverage, must return to work with a participating employer and carry coverage for three years to be eligible to continue that coverage when they re-retire.

Loss of Coverage While Under Treatment

If you or your covered dependents lose dental coverage while undergoing treatment, the Plan still continues to provide benefits for two months following termination of coverage. The Plan pays the Allowed Charges in the following situations according to Plan benefits:

   For dentures, denture impressions must be taken before coverage ends.

   For bridgework, crowns, and gold restoration, the tooth must be prepared before coverage ends and the bridgework, crown, or gold restoration must be installed within the extended benefit period.

   For endodontics, including root canal, the tooth has to be opened before coverage ends, all covered services must be provided, and charges must be incurred within the extended benefit period.

State Government Reduction In Force and Severance Benefits Act 

If you are a former state employee who:

   Had a vested or retirement benefit based on the provisions of any of the state public retirement systems,

   Was separated from state service as a result of a reduction in force any time after July 1, 1997, and was offered severance benefits pursuant to the State Government Reduction in Force and Severance Benefits Act, you can reinstate dental insurance coverage at any time within two years following the date of the reduction in force from the state.

For further information, contact HealthChoice Member Services. Refer to the Plan Identification Information and Notice section.

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PRIVACY NOTICE

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this notice carefully.

OSEEGIB, a division of the Office of State Finance, is a State of Oklahoma governmental agency that is created and governed by Oklahoma law for the purpose of administering health, life, disability, and dental benefits to state, local government, and education employees, and other groups designated by statute, including each of the preceding group’s respective retirees.

Oklahoma privacy laws and the federal Health Insurance Portability and Accountability Act (HIPAA) govern privacy matters between OSEEGIB and its participants concerning the privacy of an individual member’s health information. Information contained in an OSEEGIB member’s file is confidential by law and we at OSEEGIB are committed to protecting the privacy and security of members’ information. This notice describes and gives you examples of how OSEEGIB will use and disclose your health information and your rights regarding this information.

OSEEGIB uses and discloses your protected health information (PHI) for payment of services to enable your medical treatment, and for OSEEGIB business operations in the administration of health plans. The health claims you submit, or health claims submitted by providers for your treatment, contain protected health information and are processed for payment and data collection by claims administrators according to contract terms with OSEEGIB. OSEEGIB and its claim administrators use and disclose your PHI for payment responsibilities that include: collecting premiums, determination of medical necessity according to certification procedures, eligibility issues, coordinating benefits with other insurers, producing Explanations of Benefits, subrogation, and claim adjudication. Contract terms with each of its claims administrators state that the claims administrator is a Business Associate as defined in OSEEGIB Rules, with obligations to protect members’ information.

Your health information is used and disclosed by OSEEGIB employees and other entities under contract with OSEEGIB according to the “minimum necessary” standard. OSEEGIB or its claims administrators may use and disclose health information for HealthChoice plan operations that include: providing customer service, resolving grievances, conducting activities to improve members health and reduce costs, case management and coordination of care, premium rate setting activities, law enforcement, public health threats, workers’ compensation/disability, national security, and as permitted or required by law.

OSEEGIB provides limited member information to participating plan sponsors for enrollment purposes and premium comparison.

OSEEGIB will ask for your written permissions before it uses or discloses your health information for purposes that are not described in this Notice.

You have the right to: a) inspect and copy your health information (generally EOBs), with the exception of psychotherapy notes and/or information that requires a court order; b) amend and restrict the health information that OSEEGIB discloses about you; however, OSEEGIB is not required to agree to a requested restriction; c) request your communications remain confidential with OSEEGIB; d) receive a copy of this Notice; e) file a complaint if you believe OSEEGIB improperly used or disclosed your information; f) request a listing of your protected health information disclosed by OSEGIB except that, as a health plan, OSEEGIB is not required to account for disclosures for claims payment, OSEEGIB business operations, and disclosures you requested pursuant to your written Authorization; and, g) receive a paper copy of this Notice upon request, if you received this Notice electronically.

OSEEGIB reserves the right to change the terms of this Privacy Notice and will provide all interested persons a revised notice either by U.S. Postal Service delivered to the individual’s mailing address on file with OSEEGIB, or through electronic communication by posting the revised Privacy Notice on the OSEEGIB website at www.sib.ok.gov or www.healthchoiceok.com

If you believe your privacy rights have been violated, call or send a written complaint to the OSEEGIB HIPAA Information Officer at 3545 NW 58 Street, Suite 110, Oklahoma City, OK, 73112. 1-405-717-8701, toll-free 1-800-543-6044, TDD 1-405-949-2281, toll-free TDD 1-866-447-0436; the Secretary of the U.S. Department of Health and Human Services (HHS) at the Office of Civil Rights, 1301 Young Street, Suite 1169, Dallas, TX, 75202, 1-214-767-4056, or submit an electronic complaint according to directions located on the HHS Office of Civil Rights website. Complaints to HHS must be filed within 180 days after the date on which you became aware, or should have been aware, of the violation. No retaliation is allowed against the individual filing a complaint.

Revised 2011

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PLAN DEFINITIONS

Allowed Charges

The set dollar amount allowed under the Plans for a covered service or supply.

Coinsurance

The percentage of Allowed Charges paid by you and by HealthChoice once your deductible is satisfied.

Cosmetic Procedure

A procedure that primarily serves to improve appearance.

Deductible

The initial amount of out-of-pocket expenses you pay on Allowed Charges before a benefit is paid by the Plan.

Eligible Dependent(s)

   Your legal spouse (including common-law spouse).

   Your daughter, son, stepdaughter, stepson, eligible foster child, adopted child or child legally placed with you for adoption up to age 26, whether married or unmarried.

   Your dependent, regardless of age, who is incapable of self-support due to a disability that was diagnosed prior to age 26. A Disabled Dependent Assessment Form must be submitted at least 30 days prior to the dependent’s 26th birthday. The Disabled Dependent Assessment Form must be approved by OSEEGIB before coverage begins.

   Other unmarried dependent children up to age 26, upon completion of an Application for Coverage for Other Dependent Children. Guardianship papers or a tax return showing dependency may be provided in lieu of the application.

Eligible Employee

An employee of a participating employer who receives compensation for services rendered and is listed on that employer’s payroll. This includes persons elected by popular vote (i.e., board members for education and elected officials of state and local government), state employees, rural water district board members, county election board secretaries, and any employee otherwise eligible who is on approved leave without pay, not to exceed 24 months.

   Education employees must be eligible to participate in the Oklahoma Teachers’ Retirement System and work a minimum of four hours per day or 20 hours per week.

   Local government employees, including rural water districts, must be employed in a position requiring a minimum of 1,000 hours’ work per week

Eligible Participating Former Employee

An employee who participates in any of the Plans authorized by or through the Sate and Education Employees Group Insurance Act who retired or vested their rights with a state funded retirement system, or has the required years of service with a participating employer.

Late Enrollee

Any eligible employee and/or eligible dependents who did not enroll in coverage or failed to enroll within 30 days of the initial enrollment offering, or any participating member or dependent who voluntarily terminates coverage and re-enrolls.

Network Provider

A provider who has entered into a contract with HealthChoice to accept the Plan’s Allowed Charges for services and/or supplies provided to Plan participants.

Non-covered Service

Any service, procedure, or supply excluded from coverage and not paid for by the Plan.

Option Period

The annual time period established by OSEEGIB when changes can be made to coverage.

OSEEGIB

The Oklahoma State and Education Employees Group Insurance Board, a division of the Office of State Finance.

Out-of-Pocket Limit

The amounts you are responsible for based on the use of Network or non-Network providers. You are always responsible for all amounts above the Allowed Charges when using non-Network providers.

Orthodontia Limitation

A 12-month waiting period for orthodontia benefits. Refer to the Exclusions and Limitations section.

Participating Employer

Any municipality, county, or education employer, or other state agency whose employees or members are eligible to participate in any plan authorized by or through the State and Education Employees Group Insurance Act.

Plan

The HealthChoice Dental Insurance Plan offered through OSEEGIB and described in this handbook.

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COMMON DENTAL TERMS

Note: The following definitions are included for your convenience as a general guide to specialized dental terms. The following descriptions should not be interpreted as the official definitions of the American Dental Association or of this Plan.

Amalgam

A mixture of two or more metals in combination with mercury that is generally used as a restorative material.

Anesthesia

The loss of sensation or feeling with or without the loss of consciousness.

Anterior

Front; the first six teeth in the upper and lower jaw.

Bitewing

An x-ray film, generally diagnostic, used to detect the presence of dental decay.

Bridge

A fixed appliance replacing missing or extracted natural teeth that is supported and held by attachments to restored (abutment) teeth which is usually not removable.

Cast

Reproduction of the form of all or part of the dental arch (teeth and tissues) made from plaster or stone.

Coronal

Pertaining to the crown of a tooth.

Crown

The portion of the human tooth covered by enamel; a dental prosthesis restoring the function and aesthetics of part or all of the coronal portion of a natural tooth. Crowns are usually composed of gold, porcelain, and/or acrylic resin.

Denture

An artificial substitute for missing natural teeth. A denture may be complete (full) or partial.

Endodontics

A dental specialty field that deals with the diagnosis and treatment of diseases of the pulp chamber and canals of the teeth.

Extraction

The separation and surgical removal of a tooth from its natural position.

Fluoride Treatment

A topical application of fluoride solution to the teeth to protect against decay.

Impacted Tooth

An unerupted, or partially erupted, tooth that is positioned against another tooth, bone, or soft tissue, thereby preventing complete eruption (emergence through the gum).

Implant

An insert into bone to support a crown or crowns; a partial or complete denture.

Inlay

A filling made outside the mouth, inserted in the tooth as one piece and secured with cement.

Intraoral

Inside the mouth

Onlay

A restoration that replaces a cusp or cusps of the tooth.

Oral Hygiene Instruction

Instruction on the proper care of teeth and gum tissue.

Orthodontics

Treatment such as braces to correct the position or alignment of teeth.

Palliative

Intended to relieve pain but not cure the condition.

Panorex

An x-ray film that shows the curve of both dental arches and all corresponding teeth; a full mouth x-fay.

Partial Denture

An artificial device, either fixed or removable, that replaces one or more, but less than all the natural teeth and associated structures supported by the teeth.

Periodontics

Treatment for diseases of the mouth and gum tissue.

Pontic

A false tooth used within a dental bridge.

Prophylaxis

A procedure removing plaque, calcium, and stains from tooth surfaces by scaling and polishing techniques; cleaning.

Prosthetics

Replacement of teeth with an appliance such as dentures or bridges.

Rebase

The process of refitting a denture by replacing the denture base material.

Sealant

Protective covering applied to the occlusal (biting or grinding) surfaces of permanent bicuspids and molars to prevent decay.

Space Maintainer

A fixed or removable appliance designed to preserve the space created by the premature loss of a tooth.

Temporomandibular Joint

The connecting hinge mechanism between the mandible (lower jaw) and the base of the skull (temporal bone).

Veneer

A layer of tooth-colored material, usually porcelain or acrylic resin, that is attached to the surface of a crown or pontic by direct fusion, cementation, or mechanical retention.

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Last Modified on 06/14/2012
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