Behavioral Health Case Management Information Update FAQ's

 1. I need to change or update some information what can I do?

 • Using your user name and password sign into Case Management Access Control and update your information.

2. I would like for the exam letter to be mailed to a different account than what is on my original application. How can this change of information be communicated to Case Management?

 • Using your user name and password sign into Case Management Access Control and update your information.

3. Can I fax my application or renewal  information?

• All information for initial applications and renewals must be mailed.

4.  How do I verify that a person’s Case Management Certification is current?

• These request must be submitted in writing with a signed Request for Information from the Case Manager in question.
• These requests must be submitted by email, fax, or U.S. Mail.
• The Case Manager will be notified that this request has been submitted.

6. How can my agency become certified to provide Case Management services through the Department?

• You will need to contact provider certification at 405-522-6387.

7. How can my agency become certified to bill Case Management Services?

• You will need to contact the Oklahoma Health Care Authority.

8. Can you send me a strengths based assessment form to update client information?

• ODMHSAS does not endorse a specific form.  It is up to your agency to capture the needed information that is reflective of your agency needs.