If you are having trouble viewing the On-Line Training follow these instructions:
1) Upgrade your version of flash to the latest version:
http://www.adobe.com/go/getflash
2) Clear your cache. You can do this in Internet Explorer by going to Tools
-> Internet Options -> General -> Temporary Internet Files and select
-> Delete Cookies and Delete Files.
3) Under the Security, Privacy and Advanced tabs make sure that everything is set to their default settings.
4) Open a window in Windows Explorer.
5) Go to Tools -> Folder Options -> View.
6) Click "Show hidden files and folders."
7) Locate the following folder:
C:\Documents and Settings\your_name\Application Data\Macromedia\Flash Player\#SharedObjects
8) Delete the contents of this folder.
9) Make sure your pop-up blocker is turned off.
9) Restart your web browser.
Last updated or reviewed November 12, 2008
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